Pick & Pack Fulfillment Services — Accurate, Fast, Scalable
Accurate pick and pack fulfillment is the backbone of every successful order fulfillment operation — and it's where TOFG has earned its reputation over 35+ years in the business. Every order that flows through our 28,000 sq ft Indianapolis facility is picked from inventory with precision, packed to your exact specifications, and dispatched with your preferred carrier the same business day. We serve B2B and B2C clients across eCommerce, retail distribution, and wholesale channels with the same commitment to accuracy and speed — regardless of volume. When your customers open their packages, everything should be right. At TOFG, it is.
What Is Pick & Pack Fulfillment?
Pick and pack fulfillment is the process of selecting specific items from warehouse inventory to fill individual customer or retailer orders, packing them according to defined specifications, and preparing them for carrier pickup and delivery. It sounds straightforward, but at scale — and across multiple SKUs, packaging requirements, and sales channels — accuracy and efficiency require disciplined processes, trained staff, and integrated technology. At TOFG, our pick and pack operation is built on barcode-tracked inventory, systematic quality checks, and direct WMS integration with your order management systems to minimize errors and maximize throughput speed.
Our Pick & Pack Process
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Step 1 — Inventory Received & Organized: Product arrives at our Indianapolis facility, where it is received, inspected, barcode-labeled, and organized systematically within our 28,000 sq ft warehouse for efficient, accurate picking.
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Step 2 — Order Received: Orders flow automatically into our WMS via your eCommerce platform, ERP, or direct API integration — Shopify, WooCommerce, Squarespace, Odoo, Pinnacle Cart, and custom SOAP/REST connections are all supported.
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Step 3 — Accurate Picking: Our team picks items against each order using barcode scanning for verification at every step, ensuring the right product, right quantity, and right condition before packing begins.
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Step 4 — Precision Packing: Orders are packed precisely to your specifications — branded packaging, custom inserts, promotional materials, retail-ready cartons, or plain shipper boxes — whatever your brand and your customers expect.
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Step 5 — Same-Day Shipping: Carrier labels are applied and completed orders are dispatched daily via UPS, FedEx, or USPS during Monday–Friday carrier pickup windows.
Pick & Pack for eCommerce
High-volume single-unit picking for eCommerce brands requires speed, accuracy, and tight platform integration — all of which TOFG delivers. We connect directly to Shopify, WooCommerce, and other eCommerce platforms so orders are pulled automatically and fulfillment begins without delay. Branded unboxing experiences, custom inserts, and fast turnaround times give your customers the premium experience your brand promises — even as your order volume scales.
Pick & Pack for B2B & Retail Distribution
B2B pick and pack demands a different discipline — bulk picks, pallet builds, compliance labeling, and routing guide adherence for distributor and retail partners. TOFG has the processes and experience to handle complex B2B order requirements accurately and efficiently. Whether you need retail-ready packaging for a national chain, custom carton labeling for a distributor, or LTL-ready pallet builds, our B2B pick and pack team executes to specification every time.
Quality Control at Every Step
TOFG's pick and pack operation is designed with quality control embedded at every stage — not just as a final check. Barcode scanning during picking confirms item accuracy before an order is ever packed, and our QC procedures catch discrepancies before they become shipments. High order accuracy rates mean fewer returns, fewer chargebacks, and stronger customer relationships. We take accuracy personally, because we know that every mistake costs you time, money, and customer trust.
Real-Time Visibility Into Your Inventory & Orders
TOFG's cloud-based WMS gives you live visibility into your inventory levels, open orders, and shipment status from any device, at any time. Shipment notifications and receiving documents keep you informed at every stage of the fulfillment cycle, and our customizable inventory dashboards put the data you need front and center. No waiting on weekly reports — you see what we see, in real time.
Get accurate, fast pick and pack fulfillment from our Indianapolis center. Request a quote today — call (317) 733-7755.